Kibworth Blinds respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, request a quote, arrange a home visit, or sign up for updates.
1. Who we are
Kibworth Blinds is a UK-based business providing blinds and shutters services.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: enquiries@kibworthblinds.co.uk
2. What information we may collect
We may collect and process the following types of personal data:
- your name
- your email address
- your phone number, if you provide it
- your home address or project address, if you provide it for a quote or home visit
- details about your enquiry
- information about the products or services you are interested in
- measurements, room details, window details, or other information you provide for quotation purposes
- photos or images you send to us, including photos of windows, rooms, or your property
- newsletter sign-up details
- basic technical information collected through cookies or website tools, such as browser type, device type, pages visited, and website usage data
3. How we collect your information
We may collect your information when:
- you fill in a contact form on our website
- you request a quote
- you arrange a home visit
- you email us directly
- you sign up to receive updates or marketing
- you send us photos, measurements, or project details
- you use our website and cookies or analytics tools collect usage information automatically
4. How we use your information
We use your information to:
- respond to your enquiries
- provide quotes for blinds and shutters
- arrange consultations or home visits
- communicate with you about your enquiry or project
- review photos, measurements, and project details you send to us
- improve our website, services, and customer experience
- maintain our records
- send marketing emails or updates where you have chosen to receive them
- protect our website from spam, misuse, or fraudulent activity
5. Our lawful basis for using your data
Under UK data protection law, we rely on one or more of the following lawful bases:
- Contract – where we need to use your information to respond to your request, prepare a quote, or provide our services
- Legitimate interests – where it is reasonable for us to use your information to run and improve our business, respond to enquiries, and manage customer relationships
- Consent – where you have given us permission, such as signing up to marketing emails or accepting non-essential cookies
- Legal obligation – where we need to keep certain records to comply with legal or regulatory requirements
6. Photos and images you send to us
If you send us photos of your windows, rooms, or property for quotation or consultation purposes, we may store and use those images to:
- assess your requirements
- prepare quotes and recommendations
- keep a record of your enquiry or project
- communicate with you about suitable blinds and shutters options
We will only use these images for business purposes connected with your enquiry or project, unless we separately ask for your permission to use them for marketing.
7. Marketing
We may offer the option to sign up to our newsletter or receive updates from Kibworth Blinds.
We do not currently carry out regular email marketing, but if you choose to subscribe, we may contact you in future with updates, offers, or news about our products and services.
You can unsubscribe from marketing communications at any time by contacting us at enquiries@kibworthblinds.co.uk or by using the unsubscribe link where available.
8. Cookies and website tracking
Our website may use cookies and similar technologies to help the site function properly, improve performance, and understand how visitors use the website.
These may include:
- essential cookies needed for the website to work
- analytics cookies to help us understand website traffic and usage
- functionality cookies to remember preferences
- third-party cookies used by website platforms or tools
Because website features and tools may change over time, some cookies may be set by our website provider or integrated services.
You can usually control cookies through your browser settings. If we use non-essential cookies, we aim to request your consent where required.
9. Third-party services
We may use trusted third-party providers to support our website and business operations, such as:
- website hosting providers
- website form providers
- email providers
- newsletter or marketing tools
- analytics providers
- spam protection or security tools
These third parties may process personal data on our behalf where necessary to provide their services.
We do not sell your personal data.
10. Sharing your information
We only share your information where necessary and appropriate, including:
- with service providers who help us run our website or communications
- where needed to respond to your enquiry or manage your project
- where required by law or legal process
- to protect our rights, customers, or business
We will only share the minimum information necessary.
11. How long we keep your data
We keep personal data only for as long as reasonably necessary for the purposes it was collected, including to:
- respond to enquiries
- prepare quotes
- maintain business records
- deal with follow-up questions or disputes
- comply with legal, tax, or regulatory obligations
How long we keep data may depend on the type of enquiry or project. Where information is no longer needed, we will aim to delete it securely or anonymise it.
12. Data security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
13. Your rights
Under UK data protection law, you may have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete data
- request deletion of your personal data in certain circumstances
- object to or restrict how we use your data in certain circumstances
- withdraw consent where we rely on consent
- request transfer of your data where applicable
- complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly
To exercise any of these rights, please contact us at:
enquiries@kibworthblinds.co.uk
14. Children’s privacy
Our website and services are not aimed at children, and we do not knowingly collect personal data from children.
15. UK customers
Our services are currently aimed at customers in the United Kingdom.
16. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
17. Contact us
If you have any questions about this Privacy Policy or wish to make a data request, please contact:
Kibworth Blinds
Email: enquiries@kibworthblinds.co.uk