Kibworth Blinds respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, request a quote, arrange a home visit, or sign up for updates.
1. Who we are
Kibworth Blinds is a UK-based business providing blinds and shutters services.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: enquiries@kibworthblinds.co.uk
2. What information we may collect
We may collect and process the following types of personal data:
your name
your email address
your phone number, if you provide it
your home address or project address, if you provide it for a quote or home visit
details about your enquiry
information about the products or services you are interested in
measurements, room details, window details, or other information you provide for quotation purposes
photos or images you send to us, including photos of windows, rooms, or your property
newsletter sign-up details
basic technical information collected through cookies or website tools, such as browser type, device type, pages visited, and website usage data
3. How we collect your information
We may collect your information when:
you fill in a contact form on our website
you request a quote
you arrange a home visit
you email us directly
you sign up to receive updates or marketing
you send us photos, measurements, or project details
you use our website and cookies or analytics tools collect usage information automatically
4. How we use your information
We use your information to:
respond to your enquiries
provide quotes for blinds and shutters
arrange consultations or home visits
communicate with you about your enquiry or project
review photos, measurements, and project details you send to us
improve our website, services, and customer experience
maintain our records
send marketing emails or updates where you have chosen to receive them
protect our website from spam, misuse, or fraudulent activity
5. Our lawful basis for using your data
Under UK data protection law, we rely on one or more of the following lawful bases:
Contract – where we need to use your information to respond to your request, prepare a quote, or provide our services
Legitimate interests – where it is reasonable for us to use your information to run and improve our business, respond to enquiries, and manage customer relationships
Consent – where you have given us permission, such as signing up to marketing emails or accepting non-essential cookies
Legal obligation – where we need to keep certain records to comply with legal or regulatory requirements
6. Photos and images you send to us
If you send us photos of your windows, rooms, or property for quotation or consultation purposes, we may store and use those images to:
assess your requirements
prepare quotes and recommendations
keep a record of your enquiry or project
communicate with you about suitable blinds and shutters options
We will only use these images for business purposes connected with your enquiry or project, unless we separately ask for your permission to use them for marketing.
7. Marketing
We may offer the option to sign up to our newsletter or receive updates from Kibworth Blinds.
We do not currently carry out regular email marketing, but if you choose to subscribe, we may contact you in future with updates, offers, or news about our products and services.
You can unsubscribe from marketing communications at any time by contacting us at enquiries@kibworthblinds.co.uk or by using the unsubscribe link where available.
8. Cookies and website tracking
Our website may use cookies and similar technologies to help the site function properly, improve performance, and understand how visitors use the website.
These may include:
essential cookies needed for the website to work
analytics cookies to help us understand website traffic and usage
functionality cookies to remember preferences
third-party cookies used by website platforms or tools
Because website features and tools may change over time, some cookies may be set by our website provider or integrated services.
You can usually control cookies through your browser settings. If we use non-essential cookies, we aim to request your consent where required.
9. Third-party services
We may use trusted third-party providers to support our website and business operations, such as:
website hosting providers
website form providers
email providers
newsletter or marketing tools
analytics providers
spam protection or security tools
These third parties may process personal data on our behalf where necessary to provide their services.
We do not sell your personal data.
10. Sharing your information
We only share your information where necessary and appropriate, including:
with service providers who help us run our website or communications
where needed to respond to your enquiry or manage your project
where required by law or legal process
to protect our rights, customers, or business
We will only share the minimum information necessary.
11. How long we keep your data
We keep personal data only for as long as reasonably necessary for the purposes it was collected, including to:
respond to enquiries
prepare quotes
maintain business records
deal with follow-up questions or disputes
comply with legal, tax, or regulatory obligations
How long we keep data may depend on the type of enquiry or project. Where information is no longer needed, we will aim to delete it securely or anonymise it.
12. Data security
We take reasonable steps to protect personal data from unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
13. Your rights
Under UK data protection law, you may have the right to:
request access to the personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of your personal data in certain circumstances
object to or restrict how we use your data in certain circumstances
withdraw consent where we rely on consent
request transfer of your data where applicable
complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly
To exercise any of these rights, please contact us at:
enquiries@kibworthblinds.co.uk
14. Children’s privacy
Our website and services are not aimed at children, and we do not knowingly collect personal data from children.
15. UK customers
Our services are currently aimed at customers in the United Kingdom.
16. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
17. Contact us
If you have any questions about this Privacy Policy or wish to make a data request, please contact:
Kibworth Blinds
Email: enquiries@kibworthblinds.co.uk